Google My Business Management

I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. I remember the smell of wet concrete in […]

The smell of wet concrete always reminds me of a job site where things have gone sideways. I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof […]

The brutal reality of manual map reviews I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. This […]

The ghost in the GPS coordinates I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. I stood […]

I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. I remember the smell of wet concrete outside […]

I have sat in this office for twenty years. The smell of peppermint and old paper hangs heavy in the air as I stare at another local business listing that has been unceremoniously scrubbed from the map. It happens every morning. I see a local merchant, someone who has paid taxes in this town for […]

I see the city as a grid of invisible beacons. I smell the wet concrete of an alleyway where a business says they exist, but the GPS coordinates tell a different story. To most, a Google Business Profile is a simple form. To me, it is a spatial database entry that must survive a forensic […]

I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a van; they wanted proof of a utility bill under the exact GPS pin. That was the moment I realized the […]

I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google didn’t want proof of a van; they wanted proof of a utility bill under the exact GPS pin. This was not a simple clerical error. It […]

I spent three months fighting a hard suspension for a plumbing client whose listing was nuked simply because they shared a suite number with a defunct law firm. Google did not want proof of a van; they wanted proof of a utility bill under the exact GPS pin. The algorithm saw two entities at one […]